Payment Policy

This page explains how payment works when you order from Sanftglanz.

Accepted payment methods

The payment methods available to you are shown at checkout before you confirm anything. The list depends on your country, so it is the checkout page — not this one — that is authoritative.

Currency

Prices are shown in the currency of the region you are browsing from. The currency you are charged in is confirmed at checkout before payment.

When you are charged

Payment is taken when you place the order, not when it ships. If we cannot fulfil an order we refund it in full to the original payment method.

Security

Payments are processed over an encrypted connection by our payment provider. We never see or store your full card number.

Pricing and tax

Any tax or import duty that applies is calculated and shown at checkout before you pay. We do not add surcharges after an order is placed.

Questions

Email support@sanftglanz.com and we will come back to you within 12 hours.