How long does delivery take?
Orders are picked the next working day. Delivery is free and tracked on every order; you will get a tracking link by email as soon as your parcel is scanned.
Can I return something?
Yes — you have thirty days. The item needs to come back unworn with its tags on. Return postage is paid by you unless the item arrived faulty or we sent the wrong thing. Full detail is in our Return & Refund Policy.
Which size should I take?
Every product page has a size chart with real measurements in centimetres. Bust is usually the number that decides the fit — start there. If you are between two sizes, message us and we will tell you honestly which way to go.
Do you ship internationally?
Shipping destinations and any duties are shown at checkout before you pay. See our Shipping Policy.
How do I track my order?
Use the Track Your Order page with the number from your shipping confirmation email.
How do I contact you?
Email support@sanftglanz.com or use the contact page. We answer within 12 hours, Monday to Sunday, 12:00 PM – 8:00 PM EST.